Privacy Policy

Privacy Policy

Introduction

Welcome to http://auto-body-restoration.autobodyshop-talk.com (referred to as “the Company” or “we”). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care. This Privacy Policy outlines our practices regarding the collection, handling, and protection of your information in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Transparency and Accountability of Data (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website (http://auto-body-restoration.autobodyshop-talk.com), applications, services, and products offered under this domain. However, please note that it does not extend to third-party platforms, apps, or services linked from our site, which have their own privacy policies governing data collection and usage.

Processing Activities

This policy is designed to guide our interactions with users when:

  1. You use our applications and services as an authorized user.
  2. You visit websites associated with this Privacy Statement.
  3. You communicate with us via newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect a range of personal data to enhance your experience and improve our services. This includes:

  • Account Information: Details required to create and manage your user account.
  • Payment Information: Credit card details and billing addresses for purchasing our products or services.
  • Financial Information: Transaction history and banking information, if you choose to make payments through us.
  • Purchase Information: Products or services you’ve bought from us, including order details and delivery addresses.
  • Mobile Device Identifiers: Unique device identifiers that help us recognize your device and provide personalized experiences.
  • Location Data: Your geographical location data when you interact with our services, used to provide location-based content.
  • Feedback: Comments, suggestions, or reviews you share with us, which help improve our products and services.
  • Social Media Information: If you choose to connect your social media accounts, we may collect data from those platforms (with your consent).
  • Product Information: Details about the products you show interest in, including preferences and interaction history.

We gather this information through direct user input, interactions with our services, and automated technologies, such as cookies and other tracking tools. Additionally, third parties may share personal data with us, but they are bound by their own privacy agreements.

Cookies

We use cookies to enhance your experience on our site and gain insights into how users interact with our services. Cookies can be categorized as:

  • Strictly Necessary: Essential for website functionality, allowing you to navigate through pages.
  • Preference: Remembering user preferences, such as language settings or layout choices.
  • Analytics: Collecting statistical data about your interactions on our site, helping us improve performance and content delivery.

Users can manage non-essential cookies through our Cookie Manager, providing control over their browsing experience.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purpose collected or as required by law. Once the data is no longer needed for these purposes, we delete or anonymize it to protect your privacy.

Security Measures

The security of your personal data is a top priority. We implement robust organizational safeguards and security measures to protect against unauthorized access, disclosure, alteration, or destruction of your information. This includes encrypted communication channels and engaging secure third-party processors to handle sensitive data on our behalf.

Children’s Privacy

We do not knowingly collect personal data from individuals under the age of 18 (or the applicable age limit in your jurisdiction). If you are a parent or guardian and believe we have collected such information, please contact us at the address provided below to request its deletion.

Your Rights

Depending on your location, you may have certain rights regarding personal data, including:

  • Access, rectification (correction), or erasure of your data.
  • Restriction or object to the processing of your data in specific circumstances.
  • Portability of your data, allowing you to receive a copy of your information in a structured, commonly used format.
  • The right to withdraw consent, if applicable, for certain data processing activities.
  • The right to file appeals or complaints with us and relevant regulatory authorities regarding our handling of your personal data.

To exercise these rights, please contact our privacy team at the details provided below. We will respond to your request within a reasonable timeframe.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes made will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Information

For any questions, requests for data access or deletion, or if you have concerns about our privacy practices, please contact us: